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Watch Out for Coronavirus Scams

Mad young female annoyed with scam or spam messages on smartphone, frustrated woman receive bad news on cell, confused girl get phone problems having no signal, bothered with not working device

The FTC has received over 20,000 COVID-19 related complaints since January 1, 2020. Source: Federal Trade Commission, April 2020

Fraudsters and scam artists are always looking for new ways to prey on consumers. Now they are using the same tactics to take advantage of consumers’ heightened financial and health concerns over the coronavirus pandemic. Federal, state, and local law enforcement have begun issuing warnings on the surge of coronavirus scams and how consumers can protect themselves. Here are some of the more prevalent coronavirus scams that consumers need to watch out for.

Schemes related to economic impact payments

The IRS recently issued a warning about various schemes related to economic impact payments that are being sent to taxpayers under the Coronavirus Aid, Relief, and Economic Security (CARES) Act.1 The IRS warns taxpayers to be aware of scammers who:

  • Use words such as “stimulus check” or “stimulus payment” instead of the official term, “economic impact payment”
  • Ask you to “sign up” for your economic impact payment check
  • Contact you by phone, email, text or social media for verification of personal and/or banking information to receive or speed up your economic impact payment

In most cases, the IRS will deposit the economic impact payment directly into an account that taxpayers previously provided on their tax returns. If taxpayers have previously filed their taxes but not provided direct-deposit information to the IRS, they will be able to provide their banking information online at If the IRS does not have a taxpayer’s direct-deposit information, a check will be mailed to the taxpayer’s address on file with the IRS. In addition, the IRS is reminding Social Security recipients who normally don’t file taxes that no additional action or information is needed on their part to receive the $1,200 economic payment — it will be sent to them automatically.

Fraudulent treatments, vaccinations, and home test kits

The Federal Trade Commission is tracking scam artists who are attempting to sell fraudulent products that claim to treat, prevent, or diagnose COVID-19. Currently, the U.S. Food and Drug Administration (FDA) has not approved any products designed specifically to treat or prevent COVID-19.

The FDA had warned consumers in March to be wary of companies selling unauthorized coronavirus home testing kits. On April 21, 2020, the FDA authorized the first coronavirus test kit for home use. According to the FDA, the test kits will be available to consumers in most states, with a doctor’s order, in the coming weeks. You can visit for more information.

Phishing scams

Scammers have begun using phishing scams related to the coronavirus pandemic in order to obtain personal and financial information. Phishing scams usually involve unsolicited phone calls, emails, text messages, or fake websites that pose as legitimate organizations and try to convince you to provide personal or financial information. Once scam artists obtain this information, they use it to commit identity or financial theft. Be wary of anyone claiming to be from an official organization, such as the Centers for Disease Control and Prevention or the World Health Organization, or nongovernment websites with domain names that include the words “coronavirus” or “COVID-19,” as they are likely to be malicious.

Charity fraud

Many charitable organizations are dedicated to helping those affected by COVID-19. Scammers often pose as legitimate charitable organizations in order to solicit donations from unsuspecting donors. Be wary of charities with names that are similar to more familiar or nationally known organizations. Before donating to a charity, make sure that it is legitimate and never donate cash, gift cards, or funds by wire transfer. The IRS website has a tool to assist you in checking out the status of a charitable organization at Protecting yourself from scams Fortunately, there are some things you can do to protect yourself from scams, including those related to the coronavirus pandemic:

  • Don’t click on suspicious or unfamiliar links in emails, text messages, and instant messaging services.
  • Don’t answer a phone call if you don’t recognize the phone number — instead, let it go to voicemail and check later to verify the caller.
  • Never download email attachments unless you can verify that the sender is legitimate.
  • Keep device and security software up-to-date, maintain strong passwords, and use multi-factor authentication.
  • Never share personal or financial information via email, text message, or over the phone.
  • If you see a scam related to the coronavirus, be sure to report it to the FTC at

1 Internal Revenue Service, IR-2020-64, April 2, 2020


IMPORTANT DISCLOSURES Broadridge Investor Communication Solutions, Inc. does not provide investment, tax, legal, or retirement advice or recommendations. The information presented here is not specific to any individual’s personal circumstances. To the extent that this material concerns tax matters, it is not intended or written to be used, and cannot be used, by a taxpayer for the purpose of avoiding penalties that may be imposed by law. Each taxpayer should seek independent advice from a tax professional based on his or her individual circumstances. These materials are provided for general information and educational purposes based upon publicly available information from sources believed to be reliable — we cannot assure the accuracy or completeness of these materials. The information in these materials may change at any time and without notice.

Ballast Advisors, LLC is a registered investment advisor under the Investment Advisers Act of 1940, as amended. Registration does not imply a certain level of skill or training. More information about the firm, including its services, strategies, and fees can be found in our ADV Part 2, which is available without charge upon request. The opinions expressed herein are those of Ballast Advisors, LLC and are subject to change without notice.


Financial Planner vs Financial Advisor?

Making sense of  these titles and other tips on choosing a financial professional

Professionals at Ballast Advisors, LLC delineate differences between financial professional terms and designations to help empower your choices around personal financial planning, retirement planning, and more.

Originally Published Dec 2018.

What is the difference between a financial planner and financial advisor? What about a wealth advisor? Is this just semantics on a business card, or are there actual certification differences? If you’ve wondered about these questions, you’re not alone. In the top Google searches that include terms such as  “financial advisor,” these are the questions that consistently come to the top.

We asked Richard Juckel, Vice President, Advice and Wealth Management CFP®, CRPC® at Ballast Advisors, LLC to help break down the differences between financial professional terms and designations to help you feel more empowered and confident when it comes to choosing a financial professional.

So what is the difference between Financial Planner, Financial Advisor and Wealth Advisor?

When you see a title on a financial professional’s business card, think about it like a specialty.

“Generally speaking, a Financial Planner may be saying they prefer to work with clients to develop a strategy to help meet their long term goals,” explains Richard Juckel, CFP®, CRPC® in Woodbury, Minn.  “A Financial Advisor, on the other hand, is a fairly broad term that you might associate with someone who helps you manage money related matters.  A Wealth Advisor may focus more specifically on helping clients preserve, grow, and protect accumulated wealth.”

Regardless, one should not rely solely on a financial professional’s business card to determine whether the financial professional has the expertise you need.  Instead, consider whether the financial professional is a registered representative, investment adviser representative, insurance agent, or some combination of the three.

It’s also important to understand these designations because it impacts what and how you will pay for services. Investment professionals are typically paid in one (or more than one) of the following ways: An hourly fee; A flat fee; A commission on the investment products they sell you; A percentage of the value of the assets they manage for you;  Or a combination of fees and commissions.

“Generally registered representatives and insurance agents may earn commission for products sold while an investment adviser representative is only paid directly by the client for advice services rendered,” adds Juckel.

Financial Professionals claiming a “Fee-Based” compensation model  are generally a registered investment adviser or investment adviser representative and may collect fees directly from the consumer or in the form of commissions.    

“For example,  Ballast Advisors generally collects fees from clients for advice services rendered such as creating a financial plan, managing an investment portfolio,  but may also collect commissions if a client elects to implement on insurance product recommendations (such as life insurance, long term care insurance, or disability insurance),” explains Juckel.  “For this reason, Ballast Advisors should be considered a Fee-Based Advisor and any of the Investment Advisors Representatives associated with the firm would also be considered to have a fee-based compensation model.”

Making Sense of Financial Professional Designations

Next, consider what designations the professional holds.  

“The Certified Financial Planner™ designation, for example, is only available to those who have fulfilled CFP Board’s requirements to call themselves a CFP® professional,” says Juckel.

The “Chartered Retirement Planning CounselorSM (CRPC®) is a professional financial planning designation awarded by the College for Financial Planning®. Individuals may earn the CRPC® designation by completing a study program and passing a final multiple-choice examination.

And there are more… CFA® (Chartered Financial Analyst® ), PFS (Personal Financial Specialist), CIMA (Certified Investment Management AnalystSM …) it’s no wonder the landscape gets confusing.

One helpful online resource to navigate the difference is found on the Financial Industry Regulatory Authority (FINRA) website that allows you to search and compare multiple accredited designations. You can also see whether the issuing organization requires continuing education, takes complaints or has a way for you to confirm who holds the credential. It’s also important to visit the website of the organization that issued an advisor’s credential to verify that the advisor is a member in good standing.

See Related Link:  FINRA Professional Designations 

What does Fiduciary mean?

Lastly, consider whether or not your financial professional is acting as a Fiduciary on your behalf.

The fiduciary standard of care as defined by the CFP Board is “One who acts in utmost good faith, in a manner he or she reasonably believes to be in the best interest of the client.”

Here’s a great video explaining the Fiduciary Standard

If Video doesn’t load, CLICK HERE

How do I choose the right Financial Professional?

Because the financial services industry regulations prohibit advertising traditional testimonials from past and current clients, it’s important to do your own research, ask questions, and interview potential advisors to find the right fit.

“First and foremost, you should consider your personal needs. Are you looking for specific investment advice? Evaluating insurance? Trying to accumulate wealth or protect the wealth you’ve already created?” says Juckel.

Consider a firm that offers comprehensive services.  

“Many financial decisions may have unintended consequences if acted on in a vacuum.  For example, converting money from a Traditional IRA has immediate tax implications with potential future tax cost savings.  It’s not enough to simply say a Roth Conversion is or is not a good idea.  It’s a matter of each individual’s personal circumstance,” he adds. “Ballast Advisors maintains a list of other professionals and regularly makes recommendations for clients to work with these outside professionals to help with tax preparation, estate planning, and home financing.  As a general rule, we would advise a client to check with us first for any and all things related to their personal finances.”

If you need more guidance, check out this brochure that can help you select the professional that is right for you.

If you’re interested in receiving additional financial advice as a business owner, contact Ballast Advisors for a complimentary consultation at a location near you:

Ballast Advisors – Woodbury Area
683 Bielenberg Dr., Suite 208
Woodbury, MN  55125-1705
Tel: 651.478.4644
Ballast Advisors – Arden Hills Area
3820 Cleveland Ave. N, Ste. 500
Arden Hills, MN  55112-3298
Tel: 651.200.3100
Ballast Advisors – Punta Gorda & Port Charlotte County Area
6210 Scott St., Suite 117
Punta Gorda, FL  33950-3901
Tel: 941.621.4015 

See related resources:



Ballast Advisors, LLC is a registered investment advisor under the Investment Advisers Act of 1940, as amended. Registration does not imply a certain level of skill or training. More information about the firm, including its services, strategies, and fees can be found in our ADV Part 2, which is available without charge upon request. The opinions expressed herein are those of Ballast Advisors, LLC and are subject to change without notice.